You may cancel your order at any time within fourteen working days, beginning the day after you receive the products. You will receive a full refund of the price paid for the products in accordance with our refunds policy. You must inform us in writing to return the products by sending an e-mail to

You must return the product(s) immediately, in the same condition in which you received them, at your own cost and risk.

The purchase amount of the returned products will be refunded in full after your return has been received by us. If you have paid for shipping costs when you ordered your package, these costs will be refunded.

The purchase amount will be refunded to your account as soon as possible and no later than 14 days after receipt of the return shipment. If you would prefer to receive another product, we will send this as soon as we have received the returned product.

Returns can be sent to:

Barbaros Hayrettin Paşa Mah. 1996 Sk.
Akros İstanbul No: 1-3 İç Kapı No: 55
Esenyurt / İSTANBUL
Tel: +90 552 514 01 76